First of all, thank you very much for your attention to the edible oil press equipment. We are committed to providing customers with better pre-sales, sales and after-sales services.
pre-sale service
1. Product consultation: I can provide you with detailed information about different models, functions and specifications of oil press equipment. You can tell me your needs and I will recommend the most suitable equipment for you.
2. Technical support: If you have any questions about the working principle or operation method of the oil press, I can provide you with technical support. Whether you are using it for the first time or have questions, I will do my best to answer your questions.
3. Customized plan: If you have special needs or want to customize a certain type of oil press equipment, I can help you develop a personalized plan. You can tell me your requirements and I will find the most suitable solution for you.
4. Price and quotation: If you have any questions about the price or quotation of the oil press, I can provide you with the latest price information and help you obtain a quotation. You just tell me the model or specification you are interested in and I will provide you with the relevant information.
5. Sample trial: If you have any doubts about the performance and quality of the oil press equipment, I can assist you in arranging a sample trial. This way you can try it out for yourself before buying and make sure you choose the best fit.
Oil press equipment sales service
Our in-sales service is designed to ensure that you receive continued support and a satisfactory experience after purchasing oil press equipment. The following is an introduction to the in-sales services we provide:
1. Logistics tracking: We will provide you with the logistics tracking information of your order, so that you can understand the transportation status and estimated arrival time of the equipment in real time. If you have any questions or need help, our team will answer and handle it promptly.
2. Installation guidance: We will provide you with detailed installation guidance to ensure that you can install and use the oil press equipment correctly. If you encounter any problems during the installation process, you can contact us at any time and we will provide professional guidance and support.
3. After-sales service: We provide comprehensive after-sales service, including equipment warranty and repair. If you encounter any faults or require repairs during use, our technical team will respond as soon as possible and provide corresponding solutions to ensure that your equipment can operate normally.
4. Usage training: If you are not familiar with the operation of oil press equipment, we can provide usage training to help you master the basic operations and precautions of the equipment. This will help you use the equipment better, improve work efficiency, and ensure the safe operation of the equipment.
5. After-sales consultation: If you have any questions or need consultation during use, our after-sales team will provide you with help and answers at any time. Whether it is about equipment maintenance, operating skills or other related questions, we will try our best to provide you with satisfactory answers and suggestions.
Oil press equipment after-sales service
1. Equipment warranty: We provide a certain period of warranty service for all oil press equipment. If your device breaks down or has quality issues during the warranty period, we will provide free repairs or replacement parts. Please keep your proof of purchase and warranty card so that we can provide you with timely service.
2. Technical support: Our technical team is ready to provide you with technical support. If you encounter any problems or need consultation during the use of the device, just contact us and we will reply and provide a solution as soon as possible.
3. Accessories supply: If you need to replace equipment parts or accessories, we can provide original high-quality accessories. We’ll make sure you get the right accessories for your equipment to ensure proper operation and longevity.
4. Remote repair: In some cases, our technical team can solve your equipment problems through remote connection. This saves you time and costs, resolves simple faults quickly and ensures your equipment is back up and running as quickly as possible.
5. After-sales consultation: We always welcome your consultation and feedback. If you have any questions or suggestions about the use, maintenance or other aspects of the equipment, we will be very willing to listen and provide corresponding help and answers.